
Ntshephe Crecious Mphofela
Fraud Analyst & BI Analyst
Johannesburg, Gauteng, South Africa
Results-driven Fraud Analyst & BI Analyst leveraging data to detect fraud, enhance decision-making, and optimize processes
ntshephecrecious@gmail.com
+27 72 879 5836
About Me
I am a results-driven professional with over 3 years of experience in ETL development, data warehousing, and fraud-detection. My expertise spans across business intelligence visualization, data governance, risk compliance, and stakeholder collaboration. My core strengths lie in data governance, risk compliance, stakeholder collaboration, and process optimization. I have a proven track record of improving fraud detection accuracy and automating manual processes to enhance operational efficiency. I am passionate about data-driven problem-solving and technology innovation, constantly seeking new ways to leverage data analytics to drive business value and enhance decision-making processes.
3+ Years Experience
in ETL, data warehousing and fraud detection
Data-Driven
Leveraging analytics for enhanced decision making
Fraud Detection
Advanced pattern identification and analysis
Collaboration
Strong stakeholder engagement and teamwork
My Skills
Programming & Data Tools









Analytics & BI






Database & Infrastructure






Soft Skills
Professional Experience
Fraud Data Administration
RMB (Rand Merchant Bank) | Aug 2025 - Present
- Develop and maintain fraud detection dashboards, track suspicious activities, and implement proactive fraud prevention measures.
- Conduct SARS VAT funds verification and identify potential fraud in high-value transactions.
- Manage relationships with corporate clients to mitigate fraud risks and ensure compliance.
- Perform data audits, maintain clean datasets, and ensure accurate reporting for decision-making.
- Automate fraud case workflows, ETL processes, and reporting to improve efficiency.
- Work with investigators, compliance teams, and data specialists to address emerging threats.
Fraud Data Analyst & BI Analyst
FNB (First National Bank) | July 2023 - August 2025
- Leading fraud detection initiatives and business intelligence analytics.
- Improved fraud detection accuracy by 15% through advanced pattern identification.
- Automated manual data entry processes, reducing errors by 30%.
- Designed comprehensive Power BI dashboards for KPI monitoring.
Graduate BI Analyst
FirstRand Group | July 2022 - June 2023
- Delivered advanced analytics solutions and maintained data quality standards.
- Managed data quality processes, ensuring 95% reporting accuracy.
- Developed Real Time Clearance (RTC) dashboard.
- Collaborated with cross-functional teams to integrate data.
IT Technician Trainee
Limpopo Dept. of Sport, Arts, and Culture | Dec 2020 - May 2021
- Provided technical support and managed network infrastructure.
- Configured and deployed software solutions across departments.
- Performed software troubleshooting and system maintenance.
Featured Projects
Fraud Detection Reporting Dashboard
Comprehensive Power BI dashboard for real-time fraud monitoring and analysis.
Real Time Clearance (RTC) Dashboard
Advanced BI solution for funds verification and real-time monitoring.
Predictive Fraud Detection Models
Developed machine learning models to identify suspicious patterns before they impact operations.
Ponzi Scheme Investigation & Syndicate Analysis
Comprehensive framework for identifying and analyzing complex fraud schemes.
Data Migration: SECM to SAS Viya
Managed a large-scale data migration project for improved analytics.
Education & Certifications
Education
Advanced Diploma in Computer Sciences
Tshwane University of Technology
In progress
National Diploma: Information Technology
Tshwane University of Technology
Completed
Certifications
Responsive Web Design
FreeCodeCamp.org
Data Analytics Toolbox
Udemy
PL-900 Power Platform Fundamentals
Udemy
Introduction to Cybercrime
Udemy
Key Accomplishments
Reduction in Manual Data Entry Errors
Improvement in Fraud Detection Accuracy
Data Reporting Accuracy Achievement
Successful Dashboard Implementations
Get In Touch
Let's Connect
Ready to collaborate on your next data analytics project? Let's discuss how I can help drive your business forward.